Careers at eCOMM

At eCOMM we realise our team is our greatest asset. We continue to enjoy great success and growth in the payments industry. Join us on the journey!

Current opportunities are listed below. Please click/tap on a position title to show/hide the job description.

For all roles listed or for a speculative application please send your CV / Résumé to: careers@ecomm365.com

By supplying your CV and/or further personal details for the purpose of being considered for a vacancy you are consenting that eCOMM can hold these records for a period not exceeding 6 months at which point all records will be deleted.
This does not affect your rights as data subject to be forgotten as outlined in the eCOMM Data Privacy Policy.

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Current Opportunities

Reconciliation Manager

Reconciliation Manager

Navan, Co. Meath

eCOMM Merchant Solutions (www.ecomm365.com) enables business customers to accept American Express, Mastercard, Visa and Alipay payments. We offer our customers, Point of Sale (POS) terminals, e-commerce, mail order and telephone payment solutions.

The company is a payment gateway, payment aggregator, regulated entity and processor all in one. This has multiple benefits for our customers in terms of speed of processing, operational efficiencies and cost savings.

Responsibilities & Accountabilities:

  • Daily system balancing and reconciliation of scheme transactions
  • Daily, weekly and monthly funding of merchants in multiple currencies.
  • Daily, weekly and monthly settlement with card schemes.
  • Account reconciliation, research and escalation of outstanding items.
  • Coordination with Card Schemes and Correspondent banks regarding settlement
  • Payments to our Acquiring banks.
  • Performing analysis of card scheme interchange fees and working with our compliance team to identify and resolve any differences.
  • Perform trend analysis of client processing and identify exceptions for review.
  • Providing regular feedback to the Team Leader on individual performance.
  • Adhering to and contributing to the companies processes and procedures.
  • Strong understanding of debits and credits.

Skills & Experience:

  • Previous experience in an accounting operations or reconciliation environment desirable.
  • Previous experience in a banking or bankcard related industry preferable.
  • Familiarity with Visa/Mastercard regulations preferable.
  • Familiarity with a multi-currency environment preferable.
  • Highly self-motivated.
  • Client focused.
  • Quality focused with excellent attention to detail.
  • Exceptional standard of communication skills.
  • Ability to schedule tasks to manage time and priorities.
  • Ability to work on own initiative or as part of a team and to work efficiently with other departments.
  • Ability to work under pressure to tight deadlines, with a drive and commitment to delivery.
  • Proficiency with Microsoft Office products (especially Excel). Knowledge of pivots, macros and other functions is highly desirable

Apply by email, mentioning the job title to: careers@ecomm365.com

Fraud Prevention Manager

Fraud Prevention Manager

Location: Navan, Co. Meath

Role Purpose:

The Fraud Prevention Manager at eCOMM Merchant Solutions will lead a team to monitor transactions and customer accounts for suspicious/fraudulent behaviour or transactions. This position will closely coordinate with the leadership of other departments such as IT and Customer Service.

The Fraud Prevention Manager will be responsible for creating a positive work environment in the organization. Critical deliverables will include management reporting, maintenance of a strong control and security environment and implementation of appropriate and improved policies, procedures, productivity measures and quality measures.

The successful candidate will already have experience of Fraud Monitoring in payments environment, will thrive in a dynamic work environment, be solutions oriented, possess a keen commercial acumen and have significant drive and enthusiasm to implement risk based, commercially appropriate and regulatory compliant processes.

Competencies & Key Role Requirements:

  • Good interpersonal and relationship management skills are essential for dealing with people at all levels.
  • Develop and Maintain the company's Fraud Mitigation Strategy
  • Managing the Suspicious Activity Report (SAR) process to appropriate levels to meet both internal and external requirements.
  • Ability to demonstrate excellent enthusiasm and leadership and a strong work ethic necessary to succeed in a dynamic, fast-moving and results orientated environment.
  • Able to work in a time pressured environment with a high degree of accuracy whilst maintaining focus and concentration.
  • Track record of implementing effective controls across payments channels to reduce the risk of fraud.
  • Keeping abreast of relevant European and local regulatory developments from a risk perspective.
  • Recommend enhancements in fraud and risk processes and assist other business units where required with analysis, oversight, expertise and problem solving.
  • Proven ability of Managing a department within a Risk function.

Qualifications & Experience:

  • Previous Payment Services experience essential
  • Previous history of working with VISA & Mastercard Schemes a bonus
  • Previous experience of working with either Issuer or Acquirer
  • At least 3 years experience dealing with Fraud Investigations, Fraud Management, prevention and detections techniques within the payment card industry
  • At least 2 years experience of managing disputes and chargeback processing.
  • At least 2 years experience of disputes and chargeback processing
  • Clear understanding of AML Rules and Regulations
  • Good knowledge of the Payment Card Industry Data Security Standards PCI DSS
  • Excel proficiency a minimum requirement.
  • Professional Fraud related qualification an advantage but not essential

Apply by email, mentioning the job title to: careers@ecomm365.com

Customer Service Agent

Customer Service Agent

Location: Navan, Co. Meath

Role Purpose:

The Customer Service Agent is our front line of support for our clients. You will be responsible for providing information, answering queries, responding to complaints and escalating them as necessary to relevant depts. Ultimately you will be helping to ensure our clients are satisfied with our products, services and features.

Responsibilities & Accountabilities:

  • Provide a friendly and professional welcome to all customers and visitors, presenting a positive impression of yourself and the organization
  • Respond to customer inquiries and provide information about a full range of products and services
  • Ensure that every customer service enquiry is dealt with through the appropriate SLA and KPIS are met
  • Ensure that incoming telephone calls are answered in a professional and timely manner
  • Effective Handling and accountability of the respective duties assigned
  • Manage and protect customer information, including sensitive financial information in accordance with relevant legislation
  • Follow Company Complaints Procedure where relevant
  • Work as part of a team to ensure the smooth operation of the dept
  • Meet the training and development requirements of the role

Skills:

  • Good Literary, numeracy and verbal communication skills
  • IT Literate with a good understanding of Outlook and Excel
  • Previous Customer Service Experience
  • A positive individual with a "can do" attitude
  • A good communicator, who has the ability to listen and express themselves clearly.

Apply by email, mentioning the job title to: careers@ecomm365.com

Business Operations Manager

Business Operations Manager

Location: Navan, Co Meath

Role Purpose:

We are looking for a highly successful, results focused Business Operations Manager to plan, manage and coordinate all the Organisational Operations for eCOMM Merchant Solutions. You will be responsible for improving performance, productivity, efficiency, and profitability through the implementation of effective strategic and operational plans. This is a hands-on role in a dynamic, fast paced environment.

Responsibilities & Accountabilities:

  • Fully accountable for the achievement of the Company's strategic and operational objectives
  • Ensuring that the organisation meets key financial targets
  • Responsible for managing, Project Delivery/Product management, Innovation, Fraud, Compliance, on-boarding and Customer Services functions
  • Working with department heads and Senior Management to maximise the best performance from employees
  • Lead the business in continuous improvement processes and projects
  • Analysing and evaluating the effectiveness of the organisation's operations and people
  • Liaising with external investment bodies and organisation
  • Representing the organisation to industry bodies, public agencies and the media.
  • Lead and/or consult during deal negotiations with our vendors and maintaining a relationship with all
  • Responsible for delivering a solid company performance plan.
  • Ensuring all performance/key metrics of the business are reported weekly/monthly to the Directors
  • Drive a proactive and inspirational approach to all areas of the business
  • Engage with all levels of the business

Qualifications & Experience:

  • The successful candidate should have experience within the Payments industry
  • A knowledge of the Acquiring Industry is not essential but a definite advantage
  • Highly developed Operations Management experience
  • Acknowledged and proven leadership and organisational skills
  • Proven experience in budget management
  • Ability to effectively communicate with all levels of the organisation
  • A significant track record of success

Apply by email, mentioning the job title to: careers@ecomm365.com

Chief Financial Officer

Chief Financial Officer

Location: Navan, Co Meath

Role Purpose:

Accountable for the financial operations of eCOMM Merchant Solutions, to include the development of a financial and operational strategy, metrics tied to that strategy, and the ongoing development and monitoring of control systems designed to preserve company and customer assets and report accurate financial results.

Responsibilities & Accountabilities:

Planning

  • Perform all financial planning and analysis
  • Responsible for all year end and monthly management account preparation and sign off
  • Monitor and direct the implementation of financial strategic business plans to deliver the high growth expected
  • Develop financial and tax strategies
  • Manage the budgeting processes
  • Develop financial performance measures that support the company's strategic direction
  • Build and shape a global finance function that will allow for the rapid growth of the company
  • Establish profitability of business propositions
  • Assess drivers of profitability

Financial Operations

  • Participate in key decisions as a member of the executive management team
  • Maintain in-depth relations with all members of the management team
  • Direct the accounting, tax, and operational(customer) cash control functions
  • Implement operational best practices
  • Ensure finance function keeps pace during business growth
  • Build a strong teamwork mentality within the functions

Financial Information

  • Oversee the issuance of financial information
  • Review and approve statutory and management accounts, regulatory and other returns

Report financial results to the CEO and Board

  • Understand and mitigate key elements of the company's financial risk profile
  • Manage and own all financial regulatory issues involving the company
  • Assume overall responsibility for safeguarding compliance for e-money/customer cash
  • Construct and monitor reliable control systems
  • Maintain appropriate insurance coverage
  • Ensure that the company complies with all financial regulatory requirements
  • Ensure that record keeping meets the requirements of auditors, regulators and government agencies
  • Maintain relations with external auditors, deliver timely and successful completion of the Group's audits and investigate auditors' findings and recommendations

Treasury and Cashflow

  • Monitor cash management and forecasts
  • Ensure adequate treasury arrangements are in place to maximise the return on corporate and client assets.

Risk Management

  • Understand and mitigate key elements of the company's financial risk profile
  • Manage and own all financial regulatory issues involving the company
  • Assume overall responsibility for safeguarding compliance for e-money/customer cash
  • Construct and monitor reliable control systems
  • Maintain appropriate insurance coverage
  • Ensure that the company complies with all financial regulatory requirements
  • Ensure that record keeping meets the requirements of auditors, regulators and government agencies
  • Maintain relations with external auditors, deliver timely and successful completion of the Group's audits and investigate auditors' findings and recommendations

Third Parties

  • Maintain banking relationships
  • Manage key suppliers
  • Represent the company with investors, if required

Qualifications & Experience

  • Extensive experience of a high growth, fast moving organisation
  • Experience of working in a regulated organisation at a senior level
  • Fintech Experience
  • Previous experience building a CFO function from scratch or transforming a finance function.
  • Extensive experience of payments, e-money and banking
  • Qualified accountant
  • Additional professional qualifications an advantage, particularly in compliance and risk

Apply by email, mentioning the job title to: careers@ecomm365.com

Accounts Assistant

Accounts Assistant

Location: Navan, Ireland

About eCOMM Merchant Solutions:

eCOMM Merchant Solutions (www.ecomm365.com) is a dynamic one-stop-shop payments gateway and acquirer that provides merchants with flexible payment acceptance solutions including Point of Sale (POS) terminals, e-commerce and Mail Order / telephone Order (MOTO) capability. eCOMM enables these business customers to accept American Express, Mastercard, VISA and Alipay payments.

The company is a payment gateway, payment aggregator, regulated entity and processor all in one. This has multiple benefits for our customers in terms of speed of processing, operational efficiencies and cost savings.

Since its foundation in 2014 by Noel Moran, CEO and European Entrepreneur of the Year, the company has enjoyed rapid expansion in the UK, Ireland, Greece, Cyprus and plans further expansion across Europe.

Due to our continued commercial growth and success, we are currently recruiting for an Accounts Assistant to join our team at our offices in Navan, Co Meath.

Key Responsibilities:

Working as part of a busy team and reporting to the Finance Team Lead this position will involve assisting with the following responsibilities:

  • Monthly Invoicing
  • Processing of commission statements
  • Monitor the accounts inbox and assist in resolving any client queries
  • To carry out any other ad-hoc duties as requested

To be considered for this position, applicants will meet the following requirements:

  • A minimum of 1 years accounts experience
  • Strong Excel skills
  • Accuracy and attention to detail is key
  • Ability to develop and update macros in Excel would be a bonus
  • Experience of Microsoft Office and SAGE desirable
  • Excellent communication and organisational skills
  • A flexible approach to work

Apply by email, mentioning the job title to: careers@ecomm365.com

Internal Audit Manager

Internal Audit Manager

Location: Navan

Job Summary:

Reporting to the Board the Audit Manager will support leadership, in providing the Audit Committees and senior management with independent assurance and advisory services designed to evaluate and improve the effectiveness of risk management, control, and governance processes of eCOMM Merchant Solutions Ireland.

The Audit Manager supports the assessment of the Company's risk and control environments within the applicable auditable entities, determines appropriate audit cycles, maintains an effective continuous monitoring programme, and makes necessary adjustments to the audit plan, where required on a risk basis.

Duties:

  1. Planning audit engagements to cover the full range of applicable business risks including but not limited to technology, information security, anti-money laundering, sanctions and countering terrorist financing, liquidity, capital and treasury;
  2. Compiling audit reports, which communicate audit opinions and audit issues in a timely, clear and concise manner;
  3. Monitoring progress of audit engagements against plan and schedule and making necessary adjustments, as required to ensure audit engagements are delivered efficiently and effectively.
  4. Identifying relevant auditable entities and assessing risks within those auditable entities; determining appropriate audit cycles and audit strategy; and determining necessary audit resources and estimated expenses associated with completion of a forward-looking 12-18-month audit plan. This will also include performing continuous monitoring activities (relationship management with senior business line and risk management) and adjusting the audit plan when appropriate.
  5. Preparing and reviewing board, committee, and other stakeholder reporting for completeness, consistency with other internal audit materials, and accuracy of the most up-to-date information, not limited to information internal audit is reporting.
  6. Interacting regularly with business line and risk management leaders, regulators, where required and external subject matter experts.
  7. Collaborating across the three lines of defence regarding business processes, risks, and controls. Coordinating audit activities by integrating other internal audit subject matter teams (Information Technology, Anti-Money Laundering, Compliance, Risk Management, Treasury, etc.) to ensure appropriate and efficient coverage of the business products, services and processes. Managing the team's workload to assist other audit teams when resources are needed for areas of higher risk.
  8. Identifying the need for and engaging external subject matter experts where required.
  9. Performing other duties as requested by management.

Basic Qualifications:

  • Bachelor's degree (preferably in Accounting, Finance, Management Information Systems [MIS] or related disciplines).
  • Professional Certification as a Chartered or Certified Accountant or Certified Internal Auditor
  • Five (5) or more years of experience in internal auditing, public accounting or other relevant experience.
  • Excellent verbal and written communication skills.
  • Strong critical thinking and analytical skills.
  • Project management ability to manage multiple tasks and deadlines simultaneously.
  • Proven adaptability to changing priorities.

Preferred Skills and Experience:

The successful candidate will have:

  • Relevant Financial Service Industry knowledge (e.g. merchant acquiring, corporate credit cards credit management, model management, regulatory compliance, banking operations, trust operations, treasury, etc.).
  • Ability to analyse a complex set of data and extract information critical to identifying and communicating the inherent and residual risk to the business line.
  • Excellent persuasive communication and negotiation skills to effectively interact with staff and senior management during the presentation of audit findings and recommendations.
  • Ability to independently address unique and complex conflicts with business line and effectively negotiate as needed.
  • Thorough understanding of Institute of Internal Auditors (IIA) Standards and the common definition of internal controls.
  • Possess audit expertise with respect to inherent and residual risks and the identification thereof; internal controls and the design of control environments including assessments thereof; control performance effectiveness testing including interpretation of results; sampling techniques including documentation of sampling rationale; and internal audit standards and techniques.

In addition, previous IT and data management/privacy experience will be regarded as highly beneficial.

Apply by email, mentioning the job title to: careers@ecomm365.com

Senior IT Developer

Senior IT Developer

Role Purpose:

eCOMM are a leading Irish Fintech – current holder of the eCommerce & Payments Awards Best Payments Start-up, and a 2019 Deloitte Technology Fast50 Winner. 2019 has been a year of significant growth for the company and our Development & Innovation plans for 2020 are equally as exciting. We are now looking to hire IT Developers at our Head Quarters in Navan.

The purpose of this role is to work on delivery-focussed development projects and to provide knowledgeable escalated support post-launch. You will have access to the latest technologies – C#/ .NET Core, Angular 7.0+ / Typescript, MongoDB, SQL, Redis, Rabbit MQ, Git, Bit Bucket, RESTful API, Swagger – while operating as part of a focussed team consisting of other IT Developers, Business Analysts, Project Managers and key stakeholders. This is an excellent opportunity for anyone who has 3+ years IT Development experience and some experience of working within the FinTech / Payments Industry.

Responsibilities & Accountabilities:

  • Write and implementing effective, re-usable, secure code for the eCOMM Application Product Set;
  • Integrate with Internal and External RESTful API's and Web Services;
  • Carry out Unit Testing on the code you write;
  • Carry out Code Debugging as required;
  • Deploy your Code to Test and Staging environments in accordance with the DevOps Control Framework;
  • Provide specialised / SME post-production support and ownership;
  • Collaborate with designers and other teams to enhance the existing product offering and bring new products to market;
  • Comply with all company Controls including PCI-DSS;
  • Cross-Train and coach junior members of the IT Development Team;

Qualifications & Requirements:

  • Computer Science / Software Engineering / Software Programming & Development Graduate;
  • 3+ years prior experience as a Developer at least 1 year of which has been within the Fintech / Payments Industry;
  • Previous experience of one or more of the following - Angular, C#, RESTful, Mongo, JavaScript;
  • A high standard of oral and written communications skills is required;
  • Ability to learn new technology quickly;
  • Ability to coach and mentor;
  • Ability to stay controlled under pressure and operate to tight timeframes;
  • Must be flexible to changing working conditions and willing to 'go the extra mile' to resolve issues as and when required;
  • Previous experience of working within a Project / Team-based structure would be an advantage;

Apply by email, mentioning the job title to: careers@ecomm365.com

IT Developer

IT Developer

Role Purpose:

eCOMM are a leading Irish Fintech – current holder of the eCommerce & Payments Awards Best Payments Start-up, and a 2019 Deloitte Technology Fast50 Winner. 2019 has been a year of significant growth for the company and our Development & Innovation plans for 2020 are equally as exciting. We are now looking to hire IT Developers at our Head Quarters in Navan.

The purpose of this role is to work on delivery-focussed development projects and to provide knowledgeable escalated support post-launch. You will have access to the latest technologies – C#/ .NET Core, Angular 7.0+ / Typescript, MongoDB, SQL, Redis, Rabbit MQ, Git, Bit Bucket, RESTful API, Swagger – while operating as part of a focussed team consisting of other IT Developers, Business Analysts, Project Managers and key stakeholders. This is an excellent opportunity for anyone who has 1 – 2 years IT Development experience and is looking to launch a career in the FinTech / Payments Industry.

Responsibilities and Accountabilities:

  • Write and implementing effective, re-usable, secure code for the eCOMM Application Product Set;
  • Integrate with Internal and External RESTful API's and Web Services;
  • Carry out Unit Testing on the code you write;
  • Carry out Code Debugging as required;
  • Deploy your Code to Test and Staging environments in accordance with the DevOps Control Framework;
  • Provide escalated post-production support;
  • Collaborate with designers and other teams to enhance the existing product offering and bring new products to market;
  • Comply with all company Controls including PCI-DSS;

Qualifications and Requirements:

  • Computer Science / Software Engineering / Software Programming & Development Graduate;
  • 1 – 2 years prior experience as a Developer;
  • Previous experience of one or more of the following would be an advantage – Angular, C#, RESTful, Mongo, JavaScript;
  • A high standard of oral and written communications skills is required;
  • Ability to learn new technology quickly;
  • Any previous experience of working within the payments industry would be an advantage;
  • Ability to stay controlled under pressure and operate to tight timeframes;
  • Must be flexible to changing working conditions and willing to 'go the extra mile' to resolve issues as and when required;
  • Previous experience of working within a Project / Team-based structure would be an advantage;

Apply by email, mentioning the job title to: careers@ecomm365.com

Cloud Infrastructure Engineer

Cloud Infrastructure Engineer

Location: Navan

About eCOMM Merchant Solutions

eCOMM Merchant Solutions (www.ecomm365.com) is a dynamic one-stop-shop payments gateway and acquirer that provides merchants with flexible payment acceptance solutions including Point of Sale (POS) terminals, e-commerce and Mail Order / telephone Order (MOTO) capability. eCOMM enables these business customers to accept American Express, Mastercard, VISA and Alipay payments.

The company is a payment gateway, payment aggregator, regulated entity and processor all in one. This has multiple benefits for our customers in terms of speed of processing, operational efficiencies and cost savings.

Since its foundation in 2014 by Noel Moran, CEO and European Entrepreneur of the Year, the company has enjoyed rapid expansion in the UK, Ireland, Greece, Cyprus and plans further expansion across Europe.

Due to our continued commercial growth and success, we are currently recruiting for an Cloud Infrastructure Engineer to join our team at our offices in Navan, Co Meath.

Role Description:

As a company, eCOMM has grown significantly from its early days as an emerging fintech within the Card Payments sector, to an established business with 1,500 + customers. In addition to our existing Data centre footprint, we are in the process of setting up a Cloud-based hosting environment and we now require a Cloud Infrastructure Engineer to assist with the implementation, operation and monitoring of this new environment.

The purpose of this role is to provide direct input into the setup of the new Cloud Platform and then - as part of a 2-man team - to operate, support, maintain and monitor the environment – including the Infrastructure design aspect associated with new projects or initiatives. In addition, the role holder will also be expected to carry out Server and Infrastructure support and maintenance tasks associated with our other – more traditional – data centres.

Key Responsibilities:

Contribute to the Design & Implementation of the new Cloud Infrastructure:

  • Provide full and direct assistance to the design and implementation of the new Cloud Infrastructure.
  • Produce technical diagrams, process documentation and procedures as required
  • Collaborate with the IT Security and Governance functions to ensure full compliance with all Security, PCI, ISO and regulatory standards

Infrastructure Support & Administration:

  • Technical Subject Matter Expert (SME) for the Infrastructure function
  • Accountable for maintaining a full up to date inventory of all Infrastructure documentation – Design Documents, Policies, Procedures, RunBooks & SLA's – on all aspects of the Infrastructure – Telecoms; Networking; Server environment; Storage; WAF's, Switches, Routers; Backups; DR etc.
  • Day-to-day monitoring of the environment – Runbooks; Logs; Performance & Tuning; Capacity Mgmt; Backups & Restores
  • Working with multiple vendors and teams to ensure that live services are managed effectively
  • Trouble-shooting and problem analysis - Review and Triage of mission critical events and incidents to ensure rapid diagnosis of root cause and resolution, and the implementation of enhanced error handling, alerting, event management and / or automation where necessary
  • Continuous improvement – Continually assess the end-to-end Infrastructure environment to identify Single Points Of Failure (SPOF's) and areas where improvements can be made
  • Encourage and participate in all aspects of Knowledge Management / knowledge transfer. Also, provide coaching and training to other members of the team and in reciprocation, make yourself available to receive coaching and training where necessary

Change Management:

  • Fully engage in the established Change Management process, ensuring that you respond accordingly to assigned Changes i.e. Acknowledge, Review, Design, Test, Schedule, Implement, Close
  • Utilise and fully participate in the Change Advisory Board (CAB) which is the central authority for the Submission, Review, Approval and Implementation of all standard and small changes.
  • Execute changes to Infrastructure in accordance with established controls, procedures and processes.
  • Implement an end-to-end Monthly IT reporting framework, to cover Uptime/Downtime of Core IT Services & Applications; Tickets received/resolved – including breakdown of categories; RunBook successes/errors; Gov & Compliance breaches; IT Security breaches etc. Structure and content to be defined by Head of IT.

Design & Architecture:

  • Collaborate with other IT professionals on an as required basis to analyse, design and implement new processes, solutions and infrastructure and / or re-configure existing infrastructure
  • Utilise and fully participate in the Design Authority – a pre-requisite for core changes and new implementations to Infrastructure
  • Provide direct input to Architecture Design and documentation

DR & Contingency Planning:

  • Accountable for the design, maintenance and upkeep of the DR solution and plan
  • Carry out DR Recovery tests on an as required basis – at least twice annually
  • Accountable for the scenario planning, design and testing and upkeep of a multi-layered failover environment

Qualifications and Requirements:

  • An IT certification and / or a 3rd level qualification is preferable
  • MCSE, MCSA and / or MTA certified
  • Demonstrable experience with cloud platform(s) – AWS or Azure. E.g. Azure Administrator Associate or Azure DevOps Engineer; AWS Cloud Practitioner or SysOps Administrator
  • Solid understanding of networking - 2+ years experience as a network engineer
  • Extensive understanding of Disaster Recovery & IT Service Continuity – tools and techniques
  • Solid troubleshooting skills that includes log analysis, traffic trace, configuration, scripting
  • Ambition to take-on with additional responsibilities over time e.g. Technical Design Authority
  • Good communication skills – both oral and written. Ability to produce design and architecture documentation and writing of procedures and controls is important
  • Strong application process workflow and problem solving skills and techniques
  • Ability to stay controlled under pressure and operate to tight timeframes
  • Must be flexible to changing working conditions and willing to 'go the extra mile' to resolve issues as and when required
  • Will need to be willing to work outside of standard working hours on occasion.

Apply by email, mentioning the job title to: careers@ecomm365.com

Interested in any role above? Want to know more? Please get in touch here.

   

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