Careers at eCOMM

At eCOMM we realise our team is our greatest asset. We continue to enjoy great success and growth in the payments industry. Join us on the journey!

Current opportunities are listed below. Please click/tap on a position title to show/hide the job description.

For all roles listed or for a speculative application please send your CV / Résumé to: careers@ecomm365.com

By supplying your CV and/or further personal details for the purpose of being considered for a vacancy you are consenting that eCOMM can hold these records for a period not exceeding 6 months at which point all records will be deleted.
This does not affect your rights as data subject to be forgotten as outlined in the eCOMM Data Privacy Policy.

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Current Opportunities

Inventory/Stock Controller – Operations

Inventory/Stock Controller – Operations

Location: Navan

Role Purpose:

We are looking for a Stock Controller to manage our Terminal Inventory and assume full responsibility for the entire life cycle of Card Terminals and Accessories including dispatch and terminations. You will be responsible for monitoring all stock as well as supporting the Operations Team in all key areas.

In addition to the key roles listed above, the Company may from time to time, request at its own discretion your engagement on additional objectives, initiatives, or priorities within the operations team.

Responsibilities & Accountabilities:

The Core Accountabilities & Responsibilities of the role are as follows:

  • Establish, Track and control performance and cost metrics to improve performance and reduce costs.
  • Maintain pricing data for all existing and new product requests
  • Maintain internal and vendor product matrix for all product setup
  • Management of product setup cycles within the project management function
  • Management of business as usual (BAU) change requests for all operational teams
  • Liaise with senior management, financial departments, business clients and our resellers.
  • Reconciling new /old/lost and the collections process of Terminals and bi-weekly stock take.
  • Take part as required in weekly calls with respective teams and third-party suppliers to help manage, monitor and discuss the progress made on the delivery of orders as well as the termination process
  • Maintain all stock and order trackers
  • Develop and maintain strong relationships with internal & external customers
  • Update and document all processes as appropriate
  • Ensure that deadlines and SLA's are met
  • Ensure the timely monitoring and dispatch of all stock within SLA
  • Ensure that any special dispatch requests from clients are correctly captured and met
  • Ensure that all cost details are shared with the relevant internal teams for client billing
  • Ensure that all dispatch trackers are updated
  • Manage all client communication around dispatch
  • Manage all relationships with delivery and courier suppliers

Key Skills & Requirements:

  • This is a key position and applicant must demonstrate a strong decision-making ability
  • Previous experience in inventory/stock control /operation role preferred with process knowledge
  • Demonstrable ability to manage relationships and vendor negotiations
  • Demonstrate face to face, written and verbal ability to communicate clearly
  • Possess organisational ability and the ability to perform under pressure

Apply by email, mentioning the job title to: careers@ecomm365.com

Accounts Assistant

Accounts Assistant

Location: Navan, Ireland

About eCOMM Merchant Solutions:

eCOMM Merchant Solutions (www.ecomm365.com) is a dynamic one-stop-shop payments gateway and acquirer that provides merchants with flexible payment acceptance solutions including Point of Sale (POS) terminals, e-commerce and Mail Order / telephone Order (MOTO) capability. eCOMM enables these business customers to accept American Express, Mastercard, VISA and Alipay payments.

The company is a payment gateway, payment aggregator, regulated entity and processor all in one. This has multiple benefits for our customers in terms of speed of processing, operational efficiencies and cost savings.

Since its foundation in 2014 by Noel Moran, CEO and European Entrepreneur of the Year, the company has enjoyed rapid expansion in the UK, Ireland, Greece, Cyprus and plans further expansion across Europe.

Due to our continued commercial growth and success, we are currently recruiting for an Accounts Assistant to join our team at our offices in Navan, Co Meath.

Key Responsibilities:

Working as part of a busy team and reporting to the Finance Team Lead this position will involve assisting with the following responsibilities:

  • Monthly Invoicing
  • Processing of commission statements
  • Monitor the accounts inbox and assist in resolving any client queries
  • To carry out any other ad-hoc duties as requested

To be considered for this position, applicants will meet the following requirements:

  • A minimum of 1 years accounts experience
  • Strong Excel skills
  • Accuracy and attention to detail is key
  • Ability to develop and update macros in Excel would be a bonus
  • Experience of Microsoft Office and SAGE desirable
  • Excellent communication and organisational skills
  • A flexible approach to work

Apply by email, mentioning the job title to: careers@ecomm365.com

Internal Audit Manager

Internal Audit Manager

Location: Navan

Job Summary:

Reporting to the Board the Audit Manager will support leadership, in providing the Audit Committees and senior management with independent assurance and advisory services designed to evaluate and improve the effectiveness of risk management, control, and governance processes of eCOMM Merchant Solutions Ireland.

The Audit Manager supports the assessment of the Company's risk and control environments within the applicable auditable entities, determines appropriate audit cycles, maintains an effective continuous monitoring programme, and makes necessary adjustments to the audit plan, where required on a risk basis.

Duties:

  1. Planning audit engagements to cover the full range of applicable business risks including but not limited to technology, information security, anti-money laundering, sanctions and countering terrorist financing, liquidity, capital and treasury;
  2. Compiling audit reports, which communicate audit opinions and audit issues in a timely, clear and concise manner;
  3. Monitoring progress of audit engagements against plan and schedule and making necessary adjustments, as required to ensure audit engagements are delivered efficiently and effectively.
  4. Identifying relevant auditable entities and assessing risks within those auditable entities; determining appropriate audit cycles and audit strategy; and determining necessary audit resources and estimated expenses associated with completion of a forward-looking 12-18-month audit plan. This will also include performing continuous monitoring activities (relationship management with senior business line and risk management) and adjusting the audit plan when appropriate.
  5. Preparing and reviewing board, committee, and other stakeholder reporting for completeness, consistency with other internal audit materials, and accuracy of the most up-to-date information, not limited to information internal audit is reporting.
  6. Interacting regularly with business line and risk management leaders, regulators, where required and external subject matter experts.
  7. Collaborating across the three lines of defence regarding business processes, risks, and controls. Coordinating audit activities by integrating other internal audit subject matter teams (Information Technology, Anti-Money Laundering, Compliance, Risk Management, Treasury, etc.) to ensure appropriate and efficient coverage of the business products, services and processes. Managing the team's workload to assist other audit teams when resources are needed for areas of higher risk.
  8. Identifying the need for and engaging external subject matter experts where required.
  9. Performing other duties as requested by management.

Basic Qualifications:

  • Bachelor's degree (preferably in Accounting, Finance, Management Information Systems [MIS] or related disciplines).
  • Professional Certification as a Chartered or Certified Accountant or Certified Internal Auditor
  • Five (5) or more years of experience in internal auditing, public accounting or other relevant experience.
  • Excellent verbal and written communication skills.
  • Strong critical thinking and analytical skills.
  • Project management ability to manage multiple tasks and deadlines simultaneously.
  • Proven adaptability to changing priorities.

Preferred Skills and Experience:

The successful candidate will have:

  • Relevant Financial Service Industry knowledge (e.g. merchant acquiring, corporate credit cards credit management, model management, regulatory compliance, banking operations, trust operations, treasury, etc.).
  • Ability to analyse a complex set of data and extract information critical to identifying and communicating the inherent and residual risk to the business line.
  • Excellent persuasive communication and negotiation skills to effectively interact with staff and senior management during the presentation of audit findings and recommendations.
  • Ability to independently address unique and complex conflicts with business line and effectively negotiate as needed.
  • Thorough understanding of Institute of Internal Auditors (IIA) Standards and the common definition of internal controls.
  • Possess audit expertise with respect to inherent and residual risks and the identification thereof; internal controls and the design of control environments including assessments thereof; control performance effectiveness testing including interpretation of results; sampling techniques including documentation of sampling rationale; and internal audit standards and techniques.

In addition, previous IT and data management/privacy experience will be regarded as highly beneficial.

Apply by email, mentioning the job title to: careers@ecomm365.com

Senior IT Developer

Senior IT Developer

Role Purpose:

eCOMM are a leading Irish Fintech – current holder of the eCommerce & Payments Awards Best Payments Start-up, and a 2019 Deloitte Technology Fast50 Winner. 2019 has been a year of significant growth for the company and our Development & Innovation plans for 2020 are equally as exciting. We are now looking to hire IT Developers at our Head Quarters in Navan.

The purpose of this role is to work on delivery-focussed development projects and to provide knowledgeable escalated support post-launch. You will have access to the latest technologies – C#/ .NET Core, Angular 7.0+ / Typescript, MongoDB, SQL, Redis, Rabbit MQ, Git, Bit Bucket, RESTful API, Swagger – while operating as part of a focussed team consisting of other IT Developers, Business Analysts, Project Managers and key stakeholders. This is an excellent opportunity for anyone who has 3+ years IT Development experience and some experience of working within the FinTech / Payments Industry.

Responsibilities & Accountabilities:

  • Write and implementing effective, re-usable, secure code for the eCOMM Application Product Set;
  • Integrate with Internal and External RESTful API's and Web Services;
  • Carry out Unit Testing on the code you write;
  • Carry out Code Debugging as required;
  • Deploy your Code to Test and Staging environments in accordance with the DevOps Control Framework;
  • Provide specialised / SME post-production support and ownership;
  • Collaborate with designers and other teams to enhance the existing product offering and bring new products to market;
  • Comply with all company Controls including PCI-DSS;
  • Cross-Train and coach junior members of the IT Development Team;

Qualifications & Requirements:

  • Computer Science / Software Engineering / Software Programming & Development Graduate;
  • 3+ years prior experience as a Developer at least 1 year of which has been within the Fintech / Payments Industry;
  • Previous experience of one or more of the following - Angular, C#, RESTful, Mongo, JavaScript;
  • A high standard of oral and written communications skills is required;
  • Ability to learn new technology quickly;
  • Ability to coach and mentor;
  • Ability to stay controlled under pressure and operate to tight timeframes;
  • Must be flexible to changing working conditions and willing to 'go the extra mile' to resolve issues as and when required;
  • Previous experience of working within a Project / Team-based structure would be an advantage;

Apply by email, mentioning the job title to: careers@ecomm365.com

IT Developer

IT Developer

Role Purpose:

eCOMM are a leading Irish Fintech – current holder of the eCommerce & Payments Awards Best Payments Start-up, and a 2019 Deloitte Technology Fast50 Winner. 2019 has been a year of significant growth for the company and our Development & Innovation plans for 2020 are equally as exciting. We are now looking to hire IT Developers at our Head Quarters in Navan.

The purpose of this role is to work on delivery-focussed development projects and to provide knowledgeable escalated support post-launch. You will have access to the latest technologies – C#/ .NET Core, Angular 7.0+ / Typescript, MongoDB, SQL, Redis, Rabbit MQ, Git, Bit Bucket, RESTful API, Swagger – while operating as part of a focussed team consisting of other IT Developers, Business Analysts, Project Managers and key stakeholders. This is an excellent opportunity for anyone who has 1 – 2 years IT Development experience and is looking to launch a career in the FinTech / Payments Industry.

Responsibilities and Accountabilities:

  • Write and implementing effective, re-usable, secure code for the eCOMM Application Product Set;
  • Integrate with Internal and External RESTful API's and Web Services;
  • Carry out Unit Testing on the code you write;
  • Carry out Code Debugging as required;
  • Deploy your Code to Test and Staging environments in accordance with the DevOps Control Framework;
  • Provide escalated post-production support;
  • Collaborate with designers and other teams to enhance the existing product offering and bring new products to market;
  • Comply with all company Controls including PCI-DSS;

Qualifications and Requirements:

  • Computer Science / Software Engineering / Software Programming & Development Graduate;
  • 1 – 2 years prior experience as a Developer;
  • Previous experience of one or more of the following would be an advantage – Angular, C#, RESTful, Mongo, JavaScript;
  • A high standard of oral and written communications skills is required;
  • Ability to learn new technology quickly;
  • Any previous experience of working within the payments industry would be an advantage;
  • Ability to stay controlled under pressure and operate to tight timeframes;
  • Must be flexible to changing working conditions and willing to 'go the extra mile' to resolve issues as and when required;
  • Previous experience of working within a Project / Team-based structure would be an advantage;

Apply by email, mentioning the job title to: careers@ecomm365.com

Cloud Infrastructure Engineer

Cloud Infrastructure Engineer

Location: Navan

About eCOMM Merchant Solutions

eCOMM Merchant Solutions (www.ecomm365.com) is a dynamic one-stop-shop payments gateway and acquirer that provides merchants with flexible payment acceptance solutions including Point of Sale (POS) terminals, e-commerce and Mail Order / telephone Order (MOTO) capability. eCOMM enables these business customers to accept American Express, Mastercard, VISA and Alipay payments.

The company is a payment gateway, payment aggregator, regulated entity and processor all in one. This has multiple benefits for our customers in terms of speed of processing, operational efficiencies and cost savings.

Since its foundation in 2014 by Noel Moran, CEO and European Entrepreneur of the Year, the company has enjoyed rapid expansion in the UK, Ireland, Greece, Cyprus and plans further expansion across Europe.

Due to our continued commercial growth and success, we are currently recruiting for an Cloud Infrastructure Engineer to join our team at our offices in Navan, Co Meath.

Role Description:

As a company, eCOMM has grown significantly from its early days as an emerging fintech within the Card Payments sector, to an established business with 1,500 + customers. In addition to our existing Data centre footprint, we are in the process of setting up a Cloud-based hosting environment and we now require a Cloud Infrastructure Engineer to assist with the implementation, operation and monitoring of this new environment.

The purpose of this role is to provide direct input into the setup of the new Cloud Platform and then - as part of a 2-man team - to operate, support, maintain and monitor the environment – including the Infrastructure design aspect associated with new projects or initiatives. In addition, the role holder will also be expected to carry out Server and Infrastructure support and maintenance tasks associated with our other – more traditional – data centres.

Key Responsibilities:

Contribute to the Design & Implementation of the new Cloud Infrastructure:

  • Provide full and direct assistance to the design and implementation of the new Cloud Infrastructure.
  • Produce technical diagrams, process documentation and procedures as required
  • Collaborate with the IT Security and Governance functions to ensure full compliance with all Security, PCI, ISO and regulatory standards

Infrastructure Support & Administration:

  • Technical Subject Matter Expert (SME) for the Infrastructure function
  • Accountable for maintaining a full up to date inventory of all Infrastructure documentation – Design Documents, Policies, Procedures, RunBooks & SLA's – on all aspects of the Infrastructure – Telecoms; Networking; Server environment; Storage; WAF's, Switches, Routers; Backups; DR etc.
  • Day-to-day monitoring of the environment – Runbooks; Logs; Performance & Tuning; Capacity Mgmt; Backups & Restores
  • Working with multiple vendors and teams to ensure that live services are managed effectively
  • Trouble-shooting and problem analysis - Review and Triage of mission critical events and incidents to ensure rapid diagnosis of root cause and resolution, and the implementation of enhanced error handling, alerting, event management and / or automation where necessary
  • Continuous improvement – Continually assess the end-to-end Infrastructure environment to identify Single Points Of Failure (SPOF's) and areas where improvements can be made
  • Encourage and participate in all aspects of Knowledge Management / knowledge transfer. Also, provide coaching and training to other members of the team and in reciprocation, make yourself available to receive coaching and training where necessary

Change Management:

  • Fully engage in the established Change Management process, ensuring that you respond accordingly to assigned Changes i.e. Acknowledge, Review, Design, Test, Schedule, Implement, Close
  • Utilise and fully participate in the Change Advisory Board (CAB) which is the central authority for the Submission, Review, Approval and Implementation of all standard and small changes.
  • Execute changes to Infrastructure in accordance with established controls, procedures and processes.
  • Implement an end-to-end Monthly IT reporting framework, to cover Uptime/Downtime of Core IT Services & Applications; Tickets received/resolved – including breakdown of categories; RunBook successes/errors; Gov & Compliance breaches; IT Security breaches etc. Structure and content to be defined by Head of IT.

Design & Architecture:

  • Collaborate with other IT professionals on an as required basis to analyse, design and implement new processes, solutions and infrastructure and / or re-configure existing infrastructure
  • Utilise and fully participate in the Design Authority – a pre-requisite for core changes and new implementations to Infrastructure
  • Provide direct input to Architecture Design and documentation

DR & Contingency Planning:

  • Accountable for the design, maintenance and upkeep of the DR solution and plan
  • Carry out DR Recovery tests on an as required basis – at least twice annually
  • Accountable for the scenario planning, design and testing and upkeep of a multi-layered failover environment

Qualifications and Requirements:

  • An IT certification and / or a 3rd level qualification is preferable
  • MCSE, MCSA and / or MTA certified
  • Demonstrable experience with cloud platform(s) – AWS or Azure. E.g. Azure Administrator Associate or Azure DevOps Engineer; AWS Cloud Practitioner or SysOps Administrator
  • Solid understanding of networking - 2+ years experience as a network engineer
  • Extensive understanding of Disaster Recovery & IT Service Continuity – tools and techniques
  • Solid troubleshooting skills that includes log analysis, traffic trace, configuration, scripting
  • Ambition to take-on with additional responsibilities over time e.g. Technical Design Authority
  • Good communication skills – both oral and written. Ability to produce design and architecture documentation and writing of procedures and controls is important
  • Strong application process workflow and problem solving skills and techniques
  • Ability to stay controlled under pressure and operate to tight timeframes
  • Must be flexible to changing working conditions and willing to 'go the extra mile' to resolve issues as and when required
  • Will need to be willing to work outside of standard working hours on occasion.

Apply by email, mentioning the job title to: careers@ecomm365.com

Interested in any role above? Want to know more? Please get in touch here.

   

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