Careers

Join the winning team at eCOMM Merchant Solutions

At eCOMM we realise our team is our greatest asset. We continue to enjoy great success and growth in the payments industry. Join us on the journey!

Current opportunities are listed below. Please click/tap on a position title to show/hide the job description.

For all roles listed or for a speculative application please send your CV / Résumé to: careers@ecomm365.com



IT Senior Project Manager

IT Senior Project Manager

Due to continued commercial growth and success we are currently recruiting for an IT Senior Project Manager to join our IT Operations Team in our offices in Navan. We specialise in the delivery of prepaid card programmes and the provision of payments services to a range of clients globally.

The candidate must effectively and professionally lead large scale multinational projects delivering products satisfactory to the client and end-users on time and within budget.

The right candidate will be a skilled, resourceful and experienced project manager, a strong and confident communicator and proactive in their attitude towards their work. The working environment is fast paced and the Project Manager may be responsible for a number of projects in varying stages of the development process at any given time. Excellent time management, attention to detail and prioritisation skills are imperative. The ability to multitask is critical.

General Duties & Responsibilities:

  • Manages projects by ensuring changes in market and business priorities, including integration needs and technology advancements are reflected.
  • Demonstrates leadership by establishing and articulating a clear vision of success and how goals and objectives will be achieved.
  • Prepares and presents project plans. Identifies risks and challenges, opportunities and growth strategies and business integration needs.
  • Prepares and presents project roadmap reviews as well as providing projects general strategic direction.
  • Engages and interacts with clients during feedback sessions, focus groups, user groups, and requirements gathering sessions.
  • Acts as product launch manager when appropriate for new products or rollouts of major releases.
  • Collaborates with senior management to provide content for market messages, sales collateral, and as needed RFPs.
  • Collaborates with vendor support managers for oversight and maintenance of all secondary and support vendor relationships that fall under operations.
  • Coordinates and facilitates pilot activities acting as primary contact with client, securing pilot agreement, and monitoring progress.
  • Acts as escalation point for client issues that require product change resolution (does not include standard problem escalation process after product is live).
  • Provides presentations to clients during business reviews, prospect briefings, and internal group meetings.
  • Conducts project post mortems and create a recommendation reports to identify successful and unsuccessful project elements.

Essential skills:

  • Educated to degree level or above
  • Experience of the payments/e-commerce industry is essential
  • Demonstrable experience of managing multiple projects at one time of varying size, complexity, value and urgency
  • Ability to grasp new technologies quickly
  • Evidence of a track record of successful project management
  • Excellent communication, interpersonal, and presentation skills
  • Strong influencing skills and a good motivator and manager of people
  • Must be tenacious and self-motivated with the ability to encourage others and drive issues to a resolution
  • Familiarity with project management tools and financial systems (Prince 2 desirable)
  • The ability to develop close working relationships with colleagues across the business
  • The ability and willingness to learn and to share ideas
  • Proven ability to work independently or as part of a team
  • Demonstrable time management skills
  • Essential for person to have experience working in a close-knit team, where you will be active & involved
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Fraud Analyst

Fraud Analyst

As a Fraud Analyst, you will be required to complete a pre-determined number of reviews and fraud assessments to determine if a Cardholders account activity is of a suspicious or fraudulent nature (based on fraud indicators). You will complete your investigations using, in house systems, third party tools and card scheme resources to complete review templates.

A PFS Fraud Analyst is responsible for reviewing account activity, analysing data, completing reviews and assessments in a timely manner to determine the risk associated with a transaction or account. Throughout this process you may need to communicate with the customer for additional information and to notify them of decisions.

A PFS Fraud Analyst must be organized, efficient, and driven, exhibits strong analytical skills, adapts well to change, and thrives in a collaborative team environment. Maintain a level of commitment which includes more than just showing up for work, more than just performing to expectations, seeking out additional responsibilities, identifying one-self as a go-to person, flexibility with change

Core Duties:

  • Based on assigned tasks, review transactional activity and cardholder and determine any associated risk (using fraud indicators), and making sure the appropriate actions are taken as outlined in PFS’s Fraud Policy.
  • Continually monitor alerts and reports to identify trends and patterns ensuring Management are notified in a prompt manner and actions are taken in line with PFS’s Fraud Process and Policy.

Competencies:

  • Investigation skills
  • Problem solving skills
  • Decision Quality
  • Drive for Results
  • Time Management
  • Functional / Technical Skills

Business:

  • Strong verbal communication skills utilizing active listening.
  • Strong written (email) communication utilizing proper grammar and punctuation.
  • Ability to make discretionary decisions based on research.

Technical:

  • Payments industry experience and an understanding of payment processing preferred.
  • Understanding and experience in chargebacks an advantage.
  • Ability to function in multiple fraud queues covering a variety of tasks with a sense of urgency and follow-through.
  • Ability to learn and adapt to new software technologies.
  • Strong working knowledge of external systems, PC based internet and software applications (Internet, Microsoft Office - Outlook, Word, and Excel). Knowledge of pivot tables an advantage.

Experience:

  • 12+ months Fraud experience desirable
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Legal Assistant

Legal Assistant

Due to continued commercial growth and success we are currently recruiting for a Legal Assistant to join our company based in Navan. We specialise in the delivery of prepaid card programmes and the provision of payments services to a range of clients globally.

Role and Responsibilities include:

  • Supporting the in-house solicitor in drafting and reviewing contracts and other legal documents for internal and external use
  • Supporting the in-house solicitor in all work related to the contract management process as well as conducting legal research when required.
  • Checking documents for accuracy; verifying and correcting data where necessary and identifying where further information is required
  • Reporting internally on all contract activities
  • Attending to various administrative tasks arising out of all legal aspects of the business, such as typing and editing legal documents as well as general document management and control

Skills Required:

  • Excellent administrative skills and attention to detail
  • Strong communication skills, including the ability to professionally and concisely communicate (in writing and verbally) with senior staff both inside and outside the organisation
  • Excellent organisational and prioritization abilities. The individual must be comfortable working in a fast-paced environment and demonstrate the ability to successfully manage frequent changes in priorities, deadlines, and workload.
  • The individual must be proactive and demonstrate willingness to learn, have good time management and be personable and professional.

Qualifications:

  • Third level qualification in law or business is preferable
  • At least 2 years legal/business experience is essential (preferably as a paralegal but applications welcome from experienced legal secretaries)
  • Strong Word, Excel and Outlook skills required, advanced knowledge preferred
  • Experience in Payments would be a distinct advantage
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Payments Business Analyst

Payments Business Analyst

Leading Financial Technology Company looking for a dynamic, skilful and enthusiastic Business Analyst to join our Development team. Someone who takes ownership for their work, is committed to delivering cutting edge high quality projects and who has experience working within an agile software development environment.

The ideal candidate will own and assist the business owner in driving development tasks that you and they are involved in. They will participate and support the agile development SCRUM team. The BA will be required to draft detailed requirements to enable QA to test efficiently and will work alongside a development and QA team based in Ireland and Malta.

This position is based in Navan.

Qualifications / Experience:

  • Relevant Business Analysis experience
  • Card payment processing experience
  • Experience working within the whole software development lifecycle
  • Work within and enhance our software development expectations, processes, and quality initiatives
  • Have excellent Communication skills
  • Must show flexibility and desire to learn & work on other technologies
  • Must have experience working against PCI-DSS requirements
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Business Development Manager

Business Development Manager

PFS is a rapidly expanding B2B financial services company based in central London. We provide industry leading payments solutions to global brands, bank and government bodies and have products live in 19 countries.

Job description

An experienced Business Development Manager required to continue the rapid growth of Prepaid Financial Services. This will be achieved by:

  • Keeping abreast of FinTech and Payment trends and disruptors and feeding same into EMS strategy.
  • Proactively research, qualify and generate leads with merchants and partners internationally.
  • Understanding our value proposition, and how this best fits with merchant/partner requirements.

 

 Skills and Experience:

  • Proven experience in The Payments Industry is essential.
  • Excellent understanding of eCommerce, m-commerce, POS acquiring, e-wallets and e-money covering new and existing business development.
  • Very familiar with payment solutions, within verticals, local payment options across Europe, and an understanding of the Regulatory and Compliance requirements in these markets.
  • Planning & Delivery Proven ability to hunt for new business; with excellent experience of the full sales life cycle.
  • The successful candidate must have experience within the Payments industry, a knowledge of the Prepaid Industry is a definite advantage.
  • Strong communication skills, including the ability to professionally and concisely communicate (in writing and verbally) complex legal and business issues with senior staff both inside and outside the company.
  • Project and/or Payments Product development.
  • Excellent organisational and prioritization abilities. You must be comfortable working in a fast-paced environment and demonstrate the ability to successfully manage frequent changes in priorities, deadlines, and workload.
  • Anticipate and be responsive to customer/client requirements. A proactive, logical, quick-thinker with a strong work ethic, excellent time management skills; good attention to detail; be personable and professional. 
  • The individual must have an excellent understanding of most relevant contracting principles and experience applying this knowledge to contracting activities. The individual will be familiar with the local contracting practices in European countries.
  • Experience in Payments Space would be a distinct advantage.
  • Any additional languages would be an advantage.

 

Qualifications

  • BSc / B.A Degree in Business. 

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Contact Centre Agent with fluent Welsh & English

Contact Centre Agent – with fluent Welsh & English

Principle Responsibilities:

  • Provide a friendly and professional welcome to all customers and visitors, presenting a positive impression of themselves and the organization.
  • Respond to customer inquiries and provide information about a full range of products and services.
  • Ensure that every customer service inquiry is dealt with through the appropriate SLA and KPI are adhered too.
  • Ensure that incoming telephone calls are answered in a professional and timely manner and transferred, where appropriate, to the relevant department.
  • Effectively handling and being accountable for the respective duties assigned.
  • Manage and protect customer information, including sensitive financial information, in accordance with relevant legislation.
  • Following organisations complaints procedures.
  • Working as part of a team to ensure the smooth operation of the facility.
  • Meeting the training and development requirements of the job role.
  • Working within the job role description at this level, recognize the standards and
  • professional limitations that this provides, referring to appropriate members of staff for assistance.

Skills:

  • Good literacy, numeracy and verbal communication skills and IT literate.
  • Good understanding of Outlook and Excel
  • Excellent computer Literacy a must
  • Experience of working with any industry working with Customer
  • Experience in Customer Service.
  • A positive individual with a 'can do', results-driven approach and attitude.
  • Demonstrates trust, openness and respect in dealings with people.
  • Keen to develop themselves and learn new skills
  • A good communicator who listens and is able to express themselves clearly
  • Committed and reliable
  • Language requirement – Fluent and excellent verbal and written skills is a must in Welsh and English.
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Contact Centre Agent with fluent French/English

Fluent French/English Speaking Contact Centre Agent

Principle Responsibilities

  • Provide a friendly and professional welcome to all customers and visitors, presenting a positive impression of themselves and the organization.
  • Respond to customer inquiries and provide information about a full range of products and services.
  • Ensure that every customer service inquiry is dealt with through the appropriate SLA and KPI are adhered too.
  • Ensure that incoming telephone calls are answered in a professional and timely manner and transferred, where appropriate, to the relevant department.
  • Effectively handling and being accountable for the respective duties assigned.
  • Manage and protect customer information, including sensitive financial information, in accordance with relevant legislation.
  • Following organizations complaints procedures.
  • Working as part of a team to ensure the smooth operation of the facility.
  • Meeting the training and development requirements of the job role.
  • Working within the job role description at this level, recognize the standards and
  • professional limitations that this provides, referring to appropriate members of staff for assistance

Skills

  • Good literacy, numeracy and verbal communication skills and IT literate.
  • Good understanding of outlook and excel
  • Excellent computer Literacy a must
  • Experience of working with any industry working with Customer
  • Experience in Customer Service.
  • A positive individual with a ‘can do’, results driven approach and attitude.
  • Demonstrates trust, openness and respect in dealings with people.
  • Keen to develop themselves and learn new skills
  • A good communicator who listens and is able to express themselves clearly
  • Committed and reliable
  • Language requirement – Fluent and excellent verbal and written skills a must.

Response

  • Respond Stating your expected Salary
  • Stating where you live
  • you must be available immediately

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Mobile Apps Developer

Mobile Apps Developer

Leading Financial Technology Company looking for a dynamic, skilful and enthusiastic person to join our Software Development team. The ideal candidate will be a dependable team-player who will own and drive development tasks that you they are involved in, participating and supporting the development team. Responsible for developing code to a very high standard to enable QA to test efficiently. Will work alongside a development and QA team based in Navan, London and Malta.

This position is based in Navan, Co. Meath, Ireland.

The Role:

  • Develop cutting edge mobile applications for iOS, Android and Windows Devices.
  • Produce clean and maintainable code using Xamarin
  • Work within and enhance our software development expectations, processes, and quality initiatives in a fast-paced environment
  • Work to accurately evaluate risk and estimate software development tasks
  • Strive to continually improve technical and developmental skills
  • Work with the Innovation Manager to plan new features and applications

Qualifications / Experience:

  • A relevant Third level degree in IT
  • At least 5 years’ professional development experience with at least 2 years in mobile applications development
  • At least 4 years’ commercial .Net (C#) experience
  • At least 2 years’ demonstrable experience working in native mobile development (using Xamarin)
  • Experience with any Source control tools (Git or Bitbucket experience preferred)
  • Experience working within the whole software development lifecycle
  • A Team player with excellent communication skills (both written and verbal), particularly the ability to get your ideas across effectively
  • To be considered for this position you must have a portfolio of applications which have been released on the App Store or Play store.

Experience working against PCI-DSS requirement would be beneficial. Any payments experience would be beneficial.

Please state your desired salary and current notice period with existing employer on your application.


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Sales Executive for European Card Acquirer

Sales Executive for European Card Acquirer

Job description

An experienced Sales Executive required to continue the rapid growth of eComm Merchant Solutions.   This role will involve Identifying business opportunities and evaluating our position in the industry.

Key Responsibilities

  • Establishing a network of preferred PSPs, Payment Facilitators and ISOs
  • Identifying new merchant account opportunities in the eCommerce and POS markets and turning them into boarded merchants.
  • Keeping abreast of FinTech and Payments trends and disruptors and feeding same into EMS strategy.
  • Proactively research, qualify and generate leads with merchants and partners locally and internationally.
  • Understanding our value proposition, and how this best fits with merchant/partner requirements

Skills and Experience:

  • Relevant experience in the Acquiring Payments Industry with an excellent understanding of eCommerce, m-commerce, POS acquiring, e-wallets and e-money covering new and existing business development.
  • Very familiar with payment solutions, within verticals, local payment options across Europe, and an understanding of the Regulatory and Compliance requirements in these markets
  • Planning & Delivery Proven ability to hunt for new business; with excellent experience of the full sales life cycle.
  • Proven experience of selling the merchant acquiring/payment acceptance, commercial cards and payments.
  • Project and/or Payments Product development.
  • A logical, quick thinker, excellent communicator with a strong work ethic and determination for success.
  • Any additional languages would be a bonus

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Software Engineer

Software Engineer

Leading Financial Technology Company looking for a dynamic, skilful and enthusiastic person to join our Software Development team. The ideal candidate will be a dependable team-player who will own and drive development tasks that you they are involved in, participating and supporting the development team. Responsible for developing code to a very high standard to enable QA to test efficiently. Will work alongside a development and QA team based in Navan, London and Malta.

This position is based in Navan, Co. Meath, Ireland.

The Role:

  • Develop cutting edge web and mobile applications using the latest software and hardware technologies
  • Own and Drive the development of payment tokenization systems
  • Work with web and mobile development teams to develop best-in-class scalable applications
  • Design, develop and test new features and functionality delivered through a mix of applications and services
  • Work within and enhance our software development expectations, processes, and quality initiatives in a fast-paced environment
  • Work to accurately evaluate risk and estimate software development tasks
  • Strive to continually improve technical and developmental skills

Qualifications / Experience:

  • A relevant Third level degree in IT
  • At least 5 years’ professional development experience
  • At least 4 years’ commercial .Net (C#) experience
  • Experience with and knowledge of Payment Tokenization, Mastercard and Visa (EMV)
  • Previous experience of PCI requirements
  • Experience with any Source control tools (Git or Bitbucket experience preferred)
  • Experience working within the whole software development lifecycle
  • A Team player with excellent communication skills (both written and verbal), particularly the ability to get your ideas across effectively

Experience working with HSM’s would be beneficial.

Please state your desired salary and current notice period with existing employer on your application.


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Technical Project Manager

Technical Project Manager

About Prepaid Financial Services:

Prepaid Financial Services (PFS) is currently one of the fastest growing technology companies and e-money payments institutions in Europe. We have built our success by operating as a payments technology specialist that offers some of the most flexible and quick to market services in the payments industry - and as a result our partners include national governments, mobile network operators, banks and global blue-chip organisations.

We have the opportunity for a Technical Project Manager who has extensive Payments experience including working with or for a scheme on HCE/Wallet or Bank app, setting up new issuer or payment processes.

The Technical Project Manager will:

Manage the day-to-day operational aspects of a small project or a work stream within a larger project, including, but not limited to:

  • Project scope
  • Project deliverables
  • Project plan and milestones
  • Project reporting and escalation
  • Effectively apply internal and client requirements and enforce project, quality and brand standards.
  • Prepare for checkpoints and quality reviews.
  • Liaise with internal and external customers and stakeholders.

The Technical Project Manager must:

  • Strong technical background within Payments.
  • Worked with or for a scheme on HCE/Wallet or bank app (MasterCard experience is preferred)
  • Worked with a scheme on setting up a new issuer or payment processor.
  • Worked on the delivery of an AndroidPay, SamsungPay, ApplePay prpject using MasterCard MDES.
  • Demonstrate the ability to effectively convey the client position in both written and verbal discussions.
  • Development experience managing 3rd party suppliers and vendors.
  • Have business analysis experience.

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Testing/QA Specialist

Testing/QA Specialist

Leading Financial Technology Company looking for a dynamic, skilful and enthusiastic person to join our Software Development team in Navan, Co Meath. The ideal candidate will be a dependable team-player who will own and drive the Testing process for our cutting-edge web and mobile applications. You will be able to understand Functional and Technical specifications and translate these into Test Scenarios, Cases and Scripts.

The Role:

  • This role involves the testing of functionality, which is delivered through a combination of applications and services.
  • The successful candidate will own the test pack and associated documents, and be expected to continually refine and improve it to make it as efficient as possible.
  • Contributing to all aspects of the QA process for new and existing functionality, through a mix of automated and manual testing.
  • Support the development team in identifying and documenting issues, as well as to identify test requirements.
  • Execute test cases and provide clear results and metrics to the Project Manager/Lead Architect. Raise bug reports where necessary.
  • Manage the Test and Staging environments and associated Test Data.
  • Work to accurately evaluate risk and provide estimates for tasks.

Qualifications / Experience:

  • A relevant Third level degree in IT or equivalent Testing Qualification (ISEB, ISQTB)
  • Proven professional experience as a Tester/QA Analyst or equivalent experience in a Technical Support Environment.
  • Experience with Automated Test Tools (Selenium, Ranorex, Cucumber etc.)
  • A Team player with excellent communication skills (both written and verbal), particularly the ability to get your ideas across effectively.
  • Strong SQL knowledge.
  • Technically proficient, familiar with the major development platforms and languages (C#, Java etc.) and RESTful webservices.
  • Experience with Jira would be beneficial.
  • Experience working within the whole software development lifecycle.
  • Willingness to learn and be challenged in a fast-paced environment.
  • Understanding of financial services, banking and payment transactions processing would be beneficial but not a pre-requisite.

Experience working within PCI-DSS requirements would be beneficial.

Please state your desired salary and current notice period with existing employer on your application.


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